avc77's Privacy Policy — Your Information Is Our Responsibility

This privacy policy applies to all registered members and visitors of the avc77 platform. It takes effect from the moment you browse our website, create an account, or use any of our services.

avc77 believes that data privacy is a fundamental right. That is why we exercise the greatest care when collecting your personal information and never collect data that is not necessary.

avc77 may collect three types of information — information provided directly by you, information collected automatically, and information received through third parties.

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Payment method details — bKash, Nagad, Rocket, Upay or bank account number
• Address and nationality information

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Website access time, page view history, and session information
• Behavioral data collected through cookies and similar tracking technologies

2.3 Information Received Through Third Parties

In some cases we may receive limited information through payment processors or identity verification services. This information is used solely for fraud prevention and account security.

avc77 uses your information only for the following legitimate purposes:

• Account Management: For registration, login, and profile updates.
• Identity Verification: To confirm your age and prevent fraud.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer Support: To assist you via 24/7 live chat or email.
• Security: To keep your account protected from unauthorized access, fraud, and cyberattacks.
• Platform Improvement: To analyze user experience and improve service quality.
• Responsible Gaming: To monitor your gaming patterns and help identify and prevent risky behavior.

avc77 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Payment gateways (services such as bKash, Nagad, Rocket, Upay) and identity verification agencies receive only the information necessary to provide their specific services. These partners operate under agreements consistent with avc77's privacy policy.

4.2 Legal Obligations

Information may be disclosed on the basis of a lawful order from a Bangladesh law enforcement agency or a competent court. In such cases, we will make reasonable efforts to notify you in advance within the limits of the law.

4.3 Fraud and Abuse Prevention

If any suspicious activity is detected, information may be shared with security agencies — solely and exclusively for the protection of you and the platform.

avc77 takes industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Access Control: Only authorized staff have access to sensitive information.
• Secure Servers: Data is stored in secured data centers.
• Regular Audits: Security measures are reviewed and updated on a regular basis.
• Password Protection: Your password is stored in hashed form — no staff member can view it directly.

5.1 Retention Period

Necessary information is retained for as long as your account is active. After account closure, certain information may be kept for a legally defined period due to legal and regulatory requirements. It is then securely deleted.

The avc77 website uses cookies — small text files stored in your browser. There are three types of cookies:

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, managing security tokens, and the basic functionality of the website. Disabling them will prevent the site from working properly.

6.2 Functionality Cookies

Used to remember your preferences (such as language and theme settings) and to personalize your experience.

6.3 Analytics Cookies

Used to understand how users navigate the site and to improve service quality. This data is analyzed in aggregate — no individual is identified separately.

As an avc77 user, you have the following rights over your own information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — within the limits of legal obligations.
• Right to Object: The right to object to the processing of your information in certain specific cases.
• Data Portability: The right to receive a copy of your information in a structured format.
• Withdrawal of Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.

To exercise these rights, contact us at [email protected].

avc77 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of account registration. If any minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

The avc77 platform may include third-party services such as payment gateways or game providers. These services have their own privacy policies and avc77 is not responsible for their data collection.

You are advised to review the privacy policy of any third-party service before using it. Our game providers — such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe — follow their own data policies.

avc77 reserves the right to periodically review and update its privacy policy. For significant changes, we will:

• Update the date on this page.
• Attempt to notify registered members of the changes via email.
• For important changes, a notice may be shown at the time of login.

Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• Language: Support is available in both Bengali and English

We aim to process any privacy-related request within a reasonable time from the date of receipt. Complex matters may take a little longer, but we treat every request with care.